Vokera Linea not working, no ignition

Hi All

I have Volkera Combi boiler model Linea, which is almost 3 years old. Today I woke up and there was no hot water. I went down to check what is going on with the boiler and I could see fault message 01. I hoped that simple restarting will fix the issue… well, it didn’t. I looks like boiler can’t ignite. Has some an idea what may be wrong and how to fix it fast?

Best Regards

Ben

Hi Ben,

Code 10 on Linea boilers means that there is an ignition issue- so you were right, and indeed restarting won’t solve the issue. I assume you hear the spark, but no ignition follows it. There may be one of the two things: either PCB or one of the valves- solenoid or gas valve. Neither of this is an easy job, so unless you are an expert (go with direction from troubleshooting part of this webpage), call a local specialist that will come determine which one is it and fix it right away. It shouldn’t be more than 2 hours job for an experienced person.